Frequently Asked Questions
Clear answers about AstroNirnay kundali tools, reports, chat, billing, and how we use AI with Vedic calculations.
Product & kundali
What is AstroNirnay?
AstroNirnay is an AI-assisted Vedic astrology platform for free kundali generation, calculators, educational guides, AI astrologer chat, and optional paid PDF reports in English and Hindi.
Is the kundali really free?
Yes. You can generate a free kundali online with birth details. Paid products unlock deeper narrative reports; the basic chart experience starts free.
What birth details do I need?
Name, gender, date of birth, time of birth, and place of birth. Accurate time matters for Lagna, houses, and dasha balance. Create an account when you want results saved.
Do you use Vedic or Western astrology?
Vedic (Jyotish) with the sidereal zodiac and Lahiri ayanamsa. Your sun sign may differ from tropical Western apps — see our Vedic vs Western guide.
Chat, AI & content
How does AI astrologer chat work?
After login and a birth profile, chat uses your chart facts plus AI to answer questions. Marketing and education live on /free-astrology-chat; the chat app itself is a product interface.
Is content written by humans or AI?
Chart math is algorithmic. Interpretations and some blogs are AI-assisted under product rules. Cornerstone guides and policies are editorially maintained. Full detail: Editorial & AI policy.
Are horoscopes and reels the same as guides?
No. Guides are evergreen explainers. Horoscopes are dated; reels are short video. We expire or noindex stale dated posts so crawlers prefer useful URLs.
Billing & support
How do refunds and cancellations work?
Digital report products follow our Refund and Cancellation policies. Contact support with your order email if something failed to generate.
How fast do you reply to support?
We aim to respond within 24 hours on business days via the contact form or support@astronirnay.com.
Where are your policies?
Privacy, Terms, Cookies, Refunds, Cancellation, Disclaimer, and Editorial & AI policy are linked in the site footer.
Still stuck? Contact support or read our Editorial & AI policy.